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Ordering & Payment

PLACING A WEB ORDER

When you see an item you like, click on "Add to Cart" and continue shopping until you are ready to complete your purchase. Then, click on the Shopping Cart, located at the top right section of the screen. Click "Checkout" to confirm your items. After you have made any changes and updated the quantities as desired, click on "Place Your Order" to finish.

 

Please review your order carefully before placing it. Once your order is submitted, we are unable to modify or cancel it.

 

PAYMENT METHODS

FreshJunky.com accepts:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal
  • Store Merchandise Credits

Please note: you will only be charged when your order has shipped. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges.

 

SALES TAX

We are required to collect tax on shipping charges where applicable.

 

ORDER CONFIRMATION

Once you place your order, you will be given an order number. You will also receive a confirmation email with an order summary.

 

ORDER STATUS

Click here to check the status of your order. If you are a registered user, simply log in to your account. Guest users can enter their order number and billing ZIP code in the designated fields.

 

BACKORDERS

We sometimes have merchandise for sale that has not yet been received at our distribution center, or that has sold out and is being restocked. You can still order these items to reserve your favorite color or size, and we'll ship them to you as soon as supplies are replenished. The expected ship date for backordered merchandise is listed when you add an item to your bag and also during checkout. We do our best to keep these dates accurate, but please be aware that in rare circumstances we may experience delays, in which case we will email you the new expected delivery date.

If your order contains a mix of in-stock items and backordered items and you select Express Shipping, we will only be able to apply the expedited shipping to the in-stock items. Backordered items cannot be expedited and will ship via Standard Shipping when they arrive. You will not be charged any additional shipping fees when backordered items ship.

 

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